Frequently Asked Questions

Frequently Asked Questions

Search or browse answers about buying, renting, and integrating packaging & processing equipment.

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SIGMA Equipment helps manufacturers buy, rent, and integrate packaging and processing equipment. We offer a consultative approach—helping you match application needs, footprint, throughput, and budget to the right solution, from single machines to coordinated lines.

We primarily support Food & Beverage manufacturers and co-packers, and also work with Pharmaceutical, Health & Beauty, Consumer Goods, and Contract Packaging operations. If you run a production line, we can likely help.

Both. We carry pre-owned equipment and can source new machines when that’s the better fit. Our team helps compare options for performance, total cost, and lead time.

Yes—rentals are available on select equipment to bridge capacity, support seasonal spikes, or trial a process before purchasing.

Yes. We offer line integration services—coordinating equipment selection, layout, controls/communication, and throughput balancing so your machines run as a system.

Use the Request a Quote button on any product page or submit a general request from our forms. Include application details (product, package, target rates, utilities, constraints) for the fastest and most accurate response. We typically respond within 1 business day.

We can discuss inspection or demo options for many items. Contact us with the equipment number and your objectives.

Yes—SIGMA provides sales and service support. We can coordinate services such as installation assistance, startup, or training through our network and partners.

Listings typically include photos and specifications—often multiple angles and key dimensions/utilities. Manuals or additional documentation may be available for certain items.

We can help coordinate freight and protective packaging through trusted partners. Provide your ship-to details and any dock/rigging constraints when requesting a quote.

Ask our team about financing or leasing options for qualifying purchases.

Warranty availability depends on the item and condition. Ask your representative for the applicable terms before purchase.

Policies vary by item and agreement. Please review terms on your quote and ask us to clarify before ordering.

We’re interested in surplus equipment. Share photos, specs, and condition, and our team will advise on options.

Lead times depend on whether the item is in-stock pre-owned or a new build, plus any requested services (retrofits, integration, testing). Your quote will specify availability and estimated timing.

Your quote will include available payment options for your order value and region.

For quick responses, include your equipment number (if applicable), application details, and deadline or go-live date when you contact us.

Tell us your application, target specs, and brand preferences; we’ll advise on availability and options.

Following sanitary, electrical, and safety standards reduces risk, speeds approvals, and improves uptime. It also helps ensure new or used equipment fits your QA/validation requirements and local codes.

Schedule pickup, clean and prep the equipment, document condition, and confirm paperwork. These steps help avoid delays or added fees and speed inspection on return.

Renting can bridge capacity, trials, and seasonal spikes; owning can reduce long-term cost when utilization is high. We compare lead time, flexibility, and total cost to recommend the best fit.

Brokered items may have limited availability windows and different inspection options. SIGMA helps coordinate documentation, logistics, and risk management so timelines and expectations are clear.

Expect detailed photos and specifications, transparent condition notes, and help coordinating shipping. We can also advise on line fit and integration considerations where needed.

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